7日內有壞包換購物保障 (不包括人為損壞並須要保留完整包裝)
Customers may request an exchange for any damaged product within 7 days of purchase. Please note that this policy excludes damages caused by human error. To be eligible for an exchange, the product must be returned in its original packaging, which must be intact and complete.
所有保固申請必須向相關供應商提出。
All warranty claims must be submitted directly to the respective supplier.
所有供應商信息可在產品保固標籤或保固卡上找到
Detailed information regarding suppliers can be found on the product warranty label or warranty card included with your purchase.
圖片中的顏色僅供參考，最終產品顏色以實物為準。產品如果出現色差或色花或染色不均的情況，這屬於正常現象，並不構成退換貨的理由。
The colors displayed in the images are for reference only; the actual product colors may vary. If the product exhibits color discrepancies, color variations, or uneven dyeing, this is considered a normal occurrence and does not constitute a valid reason for returns or exchanges.
薄脆型產品，如餅乾，可能在運送過程中會有破損或碎裂。購買時請理解並接受此情況。在上述情況下，我們將不接受退款請求。
Products that are thin and crispy, such as cookies, may experience breakage or crumbling during shipping. By purchasing, you acknowledge and accept this possibility. Refund requests will not be accepted under the above conditions.
本店提供七天品質保證服務。如產品存在品質差異問題（不包括外觀問題），可在7天內預約到本店進行更換。請注意，產品必須保持完整包裝，無任何損壞或刮痕，且保用證不得填寫。更換僅限於相同型號的產品，每個產品僅可更換一次。
Our store offers a 7-day quality guarantee on all products. If there is a quality issue (excluding appearance-related issues), you may schedule a replacement within 7 days. Please note that the product must be in its original packaging, free from any damage or scratches, and the warranty card must not be filled out. Only products of the same model can be exchanged, and each product can only be exchanged once.
所有退貨必須符合上述條款。已拆封的產品需收取18%拆封費，按每件退貨計算；未拆封的產品則需收取原價8%的行政費用，亦按每件退貨計算。
All returns must comply with the above terms. For opened products, an 18% unsealing fee will be charged for each returned item. Additionally, an 8% administrative fee will be applied to unopened products based on their original price, calculated for each returned item.
如需補發單據（逾兩個月以上），需收取$50作為行政費用。
For requests for replacement documents (older than two months), a $50 administrative fee will be charged.
如有任何爭議，本店保留最終決定權。
In case of any disputes, the store reserves the right to make the final decision.
